
Is
this any way to run a clinic?
You bet it is! My name is Fay and I am the Office Manager here at Riverton
Family Medicine. Dr. Edmond Kay founded this clinic in 1983 with the goal of
delivering high quality medical care for the entire family in a cost effective
manner. In 1992 we became part of Highline Medical Group and in 2005, part of
Highline Medical Center. These changes enabled us to focus our
resources more completely on patient care. Today our growth and
popularity is due mainly to patient satisfaction. You are our
valued clients and if you are happy with the service you receive
here, then we are doing our job. Throughout all the changes in
medical care over the years, the one thing that has remained constant
is the pride we take in our work. Caring for you is the most important
thing we do.
Mission Statement
Riverton Family Medicine is proud to be part of Highline Medical Center, working together to promote excellence as we provide safe, compassionate, and accessible health care.
Vision Statement
We Are All Working Together for Healthcare Excellence.
Values Statement
We will provide safe, high quality care in a healing environment. We embrace the Planetree philosophy and utilize the Baldrige National Quality Award criteria to achieve excellence. We value:
|
Excellence Service
Communication Teamwork
Stewardship Community Caring Trust |
The Planetree Philosophy
Highline Medical Center and affiliated clinics such as ours aspire to a patient-centered approach to medical care know as the Planetree Model. The essence of the Planetree program is to personalize, humanize and demystify health care in the belief that patients and other individuals want to learn more about medicine and their own health in order to become active participants in their care.
Key elements of Planetree Care include
1) Access to information for patients and their loved
ones.
2) An active and diverse program of Healing Arts.
3) A homelike and welcoming setting for the delivery of
health care and information.
If you would like to learn more about The Planetree Philosophy
of Care we need to go back a bit in time. Many centuries ago,
Hippocrates, the father of modern medicine, sat beneath a planetree
(a Sycamore) and taught his medical students that patients should
be the focus of care and that the environment was an important
factor in healing. With this same commitment, Planetree was created
to develop models that support and nurture healing on all levels.
Planetree also empowers individuals who wish to learn more about
healthcare and medicine in order to become active participants
in their own care, healing and well-being.